In this tip, Natasha shows you how to easily setup or change your login credentials so you can avoid those pesky security credential login issues.     Video Transcript: Hi, my name is Natasha. Today I’m going to show you how to avoid security credential login issues. From the home screen, click “Practice Setup” – “System Administration” Click the “Groups” tab Under your group code, choose your group. Under “Location”, choose your location. Under “Modules”, click “Login” Under “Functions”, click “Access”. Then, click “Save”. Thanks for watching!

In this week’s tip, Robert shows you how to save more time in your daily A/R routine by easily posting patient payments to multiple tickets from the same statement.     Video Transcript: Hi my name is Robert Today I’m going to show you an easy way to post patient payments to multiple tickets that are from the same statement. From home screen, go into Statements module. Change the process from Overdue and New to All Access the patient account or responsible party account Click Refresh That will pull up all tickets on the given statement To post to the individual tickets from the statement screen, just simply choose one of the tickets, click on the line, then click on [cont...]

Welcome back to our NueMD Tips & Tricks series. This week Tameka shows you how to quickly locate and batch the ERA. Batching the ERA can save you time because it keeps you from having to manually enter payments into each individual ticket. Enjoy this time saving tip and remember to email your questions to marketing@nuesoft.com so we can showcase your answer in our next blog post!   Video Transcript:   Hi. I’m Tameka and today I’m going to show you how to locate and batch the ERA. First we’ll start with locating the ERA. Go to Home > Batch Payment. Click ERA icon at the top of the screen. Ensure that the Batch Status says ‘No Batch’. Click Refresh [cont...]

Do you dread paper jams? What about running out of ink while printing important statements? These burdens waste valuable time and resources in doctor’s offices everywhere. When problems like these arise, NueMD makes sure your office doesn’t miss a beat by allowing you to quickly reprint patient statements.  Sharon walks you through how to do just that in this week’s NueMD Tips & Tricks video.   Video Transcript: Hi, I’m Sharon McKnight. Today I’m going to show you how to reprint statements if you printer jams up. First, you’ll click on “Statements” and then you’ll change your filter process from “Over due and New” to “All”. And press “Refresh”. Once the screen has refreshed you click on your “Last Sent” [cont...]

We searched deep inside the NueMD Tips & Tricks vault this week to bring back one of our most popular tips ever. I’m sure that if your practice is like most, then limiting the amount of time spent on administrative tasks is of utmost importance. In this video, Tiffany shows you how to save time when searching for a patient by quickly entering their date of birth.   Video Transcript: Hi, my name is Tiffany Adams. Today I’m going to show you how to search for patients by DOB. Simply type in two digit month, two digit day, and four digit year which will pull of all patients with that date of birth.

In this week’s Tips & Tricks video, Tiffany shows you how to access Nuepedia, your source for answers to your NueMD questions. Nuepedia gives you instant access to helpful training videos, release notes, FAQs and other useful documents. Video Transcript: Hi my name is Tiffany and today I’m going to show you how to access our Nuepedia support site. To access the site, simply select ‘Support’ in the menu bar then click ‘Nuesoft Support’. Nuepedia is your one-stop source for answers to your NueMD questions. Under ‘Job Aids’ you’ll find Training Videos (this is where you will find Tips & Tricks videos). Release Notes has information on past and current updates. Guru Guides provides easy to follow walk-throughs. And under ‘More [cont...]

There may be times when our client support team will need to connect remotely to your computer in order to resolve a particular issue.  A VPN connection allows for a NueMD representative to share your desktop and see exactly what you see, which helps them solve the problem faster.  While it may sound complicated, in actuality, it is a very simple process. This video will walk you through exactly how to VPN connect with a support representative.    Video Transcript: Welcome to Tips & Tricks. Today’s tip is how to VNC when we need to see your computer screen regarding a system issue. To begin, you’ll start at your homepage. Click ‘Client Login’. Scroll to the bottom of the page. [cont...]

In this week’s NueMD Tips and Tricks segment, Mary shows you how to quickly create a patient alert in NueMD. A patient alert indicates that a patient note is marked to pop up if the patient is selected in the Patient, Appointment or Ticket module. Stay tuned each Wednesday for a new tip!     Video Transcript: Welcome to Tips & Tricks. Today’s tip is how to create a patient alert. To begin, you’ll start at your homepage. Go to Patient and search for patient. Click Notes then you’ll click New. Type in the subject of what your alert should be. Check off Alert then click OK. This will also show up in the patient’s demographic, in the ticket, and [cont...]

In this week’s Nuesoft Tips & Tricks video, Mary shows you just how simple it is to export your patient lists out of NueMD and into Excel.  Be sure to check back for more helpful tips on how to get even more out of your NueMD software.   Video Transcript: Today’s tip will be how to export patient list to excel. To begin, start at the home page. Go to “Reports” > click on “Lists” > “Patient Lists”. Then you will filter all your filters. Then click on “Grid”. Select “No” to re-run report. Once it generates you will click on “Export”.  Export with Header. Be sure to save your file as CSV. Click “Save”. Then go to Excel. Go [cont...]

Welcome back to our Tips & Tricks video series aimed at helping our clients use their Nuesoft system more efficiently and effectively. Today, Mary will walk you through where you should put in NDC number information and how to successfully create a macro.   Video Transcript: Today’s tip will be how to access where to put in the NDC number information. To begin you’ll start at your home page. Go to Practice Setup > Transaction Codes. Click on Lab/Drug info tab. Check the box for Drug. Input NDC information and click Save. Also, to create a macro in order to post more than one procedure in one step, you’ll go to Practice Setup > Transaction Codes > click on New [cont...]